What we can do for you

Counselling

Being Brave Can Be Lonely

Whether you are lonely, in conflict or experiencing any kind of personal crisis please feel free to contact LifeLine. 
Our LifeLine trained counsellors are available to listen, provide support and referrals. 

Confidentiality is one of the cornerstones of our counselling service. We respect your right to privacy and no information you give to us will be shared. The cost of the call is the only charge.

Telephone counselling numbers: 
Landline: 
021 461 1111
WhatsApp Call: 
063 709 2620
Our lines are open from 10h00 to 22h00, 365 days of the year.

In addition to our telephone counselling service, we offer face-to-face counselling free of charge. One of our LifeLine trained counsellors will be available to see you for up to 4 one-hour counselling sessions. Please note that our face-to-face counselling service operates on an appointment based system.

Appointments for Face-to-Face Counselling can be booked by calling us on: 021 461 1113.

Our sessions are free of charge, but we do accept donations. 

HIV Counselling & Testing (HAST) - Khayelitsha Office 

The counsellors are an indispensable part of the HIV and AIDS Programme (HAST) in the Western Cape. They follow the 4 steps of the “Advise, Consent, Test and Support” model to ensure that you are supported as best as possible during the testing process.

  • Advise all clients to have an HIV test
  • Explain consent and confidentiality
  • Explain testing procedure
  • Support to the client once the results are given 

The primary objectives of the HAST programme are to:

  • Provide psychological support, care and counselling for people living with HIV and AIDS
  • Empower and support people living with HIV and AIDS to live positive, healthy and productive lives
  • Promote, encourage and support voluntary testing (VCT)
  • Promote and support compliance and adherence to anti-retroviral treatment and programmes; and
  • Reduce the chances of transmission of HIV from mother-to-child.

The counsellors are an indispensable part of the HIV and AIDS Programme (HAST) in the Western Cape. They follow the 4 steps of the “Advise, Consent, Test and Support” model to ensure that you are supported as best as possible during the testing process.

  • Advise all clients to have an HIV test
  • Explain consent and confidentiality
  • Explain testing procedure
  • Support to the client once the results are given

The primary objectives of the HAST programme are to:

  • Provide psychological support, care and counselling for people living with HIV and AIDS
  • Empower and support people living with HIV and AIDS to live positive, healthy and productive lives
  • Promote, encourage and support voluntary testing (VCT)
  • Promote and support compliance and adherence to anti-retroviral treatment and programmes; and
  • Reduce the chances of transmission of HIV from mother-to-child.

Please contact our office in Khayelitsha on 021 361 9197 to find out more about this programme and how we can assist you.

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